Location: Auburn Hills MI
Industry: Plumbing
Who They Are
A leading manufacturer and supplier of plumbing and water control products is seeking an organized, proactive Retail Sales Coordinator to support retail sales and customer programs.
What You’ll Do
A leading manufacturer and supplier of plumbing and water control products is seeking an organized, proactive Retail Sales Coordinator to support retail sales and customer programs.
What You’ll Do
- Coordinate day-to-day sales support for retail accounts, including customer requests, product information, pricing, promotions, and program updates
- Assist with the development, execution, and measurement of annual customer business plans and sales initiatives
- Maintain accurate customer, item, pricing, promotional, and sales program information across internal systems and customer portals
- Prepare sales reports and analyze point-of-sale, category, inventory, and promotional data to identify trends, risks, and growth opportunities
- Coordinate new item setup, product launches, modular and planogram changes, assortment updates, and related customer documentation
- Track project timelines, deliverables, samples, presentations, and follow-up activities to support on-time execution
- Partner with Sales, Marketing, Operations, Finance, and Customer Service to resolve issues and meet customer requirements
- Support the preparation of customer presentations, line reviews, sales meetings, forecasts, and promotional planning materials
- Monitor in-store merchandising objectives, promotional execution, and program results, and communicate findings to internal stakeholders
- Build productive working relationships with customer contacts in merchandising, marketing, logistics, and operations
- Provide administrative and project support to the retail sales team as needed
- Two or more years of experience in sales coordination, customer service, account support, or a related role; retail or consumer products experience preferred
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines
- Ability to analyze information, identify issues, and communicate practical recommendations
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook; experience with ERP, CRM, reporting, or customer portal systems is a plus
- Collaborative approach and ability to work effectively with cross-functional teams and external customers
- Strong problem-solving skills and a commitment to responsive customer support
- Ability to travel occasionally, as business needs require
